Akuvox video intercom

How to integrate an Akuvox intercom (R20BX3) with the ILEVIA server via SIP: configuring the intercom, the SIP Client and IP Camera components in ilevia Manager, and the ILEVIA Control app.

This guide explains how to integrate an Akuvox intercom with the ILEVIA server to receive calls in the ILEVIA Control app. It was written using the R20BX3 model (firmware 320.30.10.136). For the general logic, see Video Intercom.

Intercom configuration

Step 1. Access the Akuvox intercom web page and open the Basic menu. Verify that Call Type is set to Group Call and enter a Caller ID in the Number field.

Akuvox intercom Basic menu with Call Type and Number
Akuvox intercom Basic menu

Step 2. Open the Account menu and enter a Register name, User name and Password of your choice. In Server IP, enter the IP address of the ILEVIA server.

Akuvox intercom Account menu with user, password and Server IP
Akuvox intercom Account menu

Configuration in ilevia Manager

Step 1. In the Components tab, open the SIP category in the Components Library and add two SIP Client components: one for the app (in the example Ilevia Control App) and one for the intercom (Entrance intercom).

ilevia Manager with the SIP category open and the intercom components
The project's SIP components

Step 2. Select the app's app SIP Client and fill in:

  • SIP address: <App SIP ID>@<ILEVIA server IP>;

  • SIP password: the password set in the intercom web configuration;

  • For users: the users who must receive the calls.

App SIP Client with SIP address on the ILEVIA server and For users
The app SIP Client

Step 3. Select the intercom SIP Client and fill in:

  • Intercom model: Akuvox R20BX3 (or Generic);

  • SIP address: <User name>@<Akuvox intercom IP>, using the User name from step 2;

  • SIP password: the password from step 2;

  • IP Camera: the intercom camera (see below);

  • Action 1 … 6 (optional): the scenarios to show as buttons during the call, for example gate opening.

Intercom SIP Client with IP Camera, SIP address, SIP label and Action 1
The intercom SIP Client

With the Akuvox R20BX3 model, you can also fill in the intercom IP, Username and Password, and connect two Switch components in Relay 1 and Relay 2 to control the intercom relays.

Step 4. Upload the project to the server with Project > Upload to server.

All parameters are explained in SIP Client and SIP Group.

Intercom camera (optional)

Add an IP Camera component (category Surveillance / Security) and enter the intercom's RTSP address in Local URL and Remote URL:

rtsp://<user>:<password>@<intercom IP>/mpeg/media.amp

Replace <user> and <password> with a user from the intercom web page (e.g. admin) and <intercom IP> with its address on the local network. Then connect the camera in the IP Camera field of the intercom SIP Client.

IP Camera component with Local URL and Remote URL RTSP
The intercom IP Camera

ILEVIA Control app configuration

Open the ILEVIA Control app, go to Settings, select Video Intercom and then Device. Choose your intercom and press OK.

Intercom selection in the ILEVIA Control app Video Intercom settings
Settings › Video Intercom › Device

Test

Press the call button on the intercom. If the configuration is correct, when the app is open the call screen appears, where you can answer or reject the call; when the app is closed you receive a notification.

Call screen in the ILEVIA Control app with the intercom video
Call screen
Intercom call notification
Call notification

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