Akuvox Intercom Integration with the Ilevia Server

How to integrate an Akuvox intercom (model R20BX3) with the Ilevia server via SIP: configuration of the intercom, Ilevia Manager, and the Ilevia Control app.

Introduction

Intercoms are communication devices designed for instant 2-party communication within specific areas. They typically consist of a Master unit and multiple sub-units. This guide explains how to integrate an Akuvox intercom (Model: R20BX3 Ver.: 320.30.10.136).

Intercom configuration

Step 1:

Access the web interface of the Akuvox intercom and open the Basic menu. Make sure the Call Type parameter is set to Group Call. Then add a Caller ID in the Number parameter.

SIP server configuration on the Akuvox intercom.

Step 2:

Open the Account menu and enter a new Register name, a User name, and a new Password of your choice. Enter the server IP address in the Server IP parameter.

Basic parameter setup on the Akuvox intercom.

Ilevia Manager configuration

Step 1:

Open the Ilevia Manager configuration software, open the SIP section from the component library, and add 2 SIP Client components.

Adding the SIP component in the Ilevia project.

Step 2:

Select one of the 2 SIP Client components and, in the menu on the right, enter the following in SIP address: <SIP-Address>@<Ilevia-server-IP-address>. Replace <SIP-Address> with the SIP address chosen for this client and replace <Ilevia-server-IP-address> with the IP address of your X1 server. Finally, enter the password set in the intercom web configuration in SIP Password and select in For users the user who will receive the calls.

Configuration of the SIP Client component in Ilevia Manager.

Step 3:

Select the second SIP Client and, in the menu on the right, enter the following in SIP address: <SIP-Address>@<Akuvox-intercom-IP-address>. Replace <SIP-Address> with the User name entered in step 2 of the web configuration and replace <Akuvox-intercom-IP-address> with the IP address of your Akuvox intercom. Finally, enter the password set in step 2 of the web configuration in SIP Password.

Configuration of the SIP Client ID in Ilevia Manager.

Step 4:

Finally, Upload the project to the server.

Adding SIP Clients to the SIP group component list.

Camera integration (optional)

Add a new IP camera component to the project. Then enter the RTSP URL in the component parameters as follows.

rtsp://<User1>:<User1 password>@<Intercom IP address>/mpeg/media.amp

Replace <User1> with the name of a user present in the intercom web interface (e.g. admin), <User1 password> with that user's actual password, and <Intercom IP address> with the current IP address of the intercom on the local network.

RTSP URL configuration in the IP camera component.

Ilevia Control

Step 5:

Open the application Ilevia Control and go to settings, select Video intercom and then go to Device. In this window, select your intercom by clicking it, then press OK.

Selecting the intercom in the Ilevia Control app settings.

Display in the interface

Step 6:

Press the button on the intercom to start a call. If the configuration is correct, you will receive a push notification if the app is closed, or the call screen will open if you are already in the Ilevia Control app.

Call screen

SIP call in the Ilevia Control app with IP camera.

Call notification

Intercom call notification in the Ilevia Control app.

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